Data insights and predictive analytics with reference to operations; Demand analytics; Qualitative and quantitative forecasting including moving averages and exponential smoothing; Supply chain models and diagnostics; Inventory models including EOQ, production lot sizing and reorder policies; Supply chain performance measures including traditional measures and SCOR metrics; Waiting line models including single and multi-server systems; Service analytics in inventory management including simulation and cost optimization; Applications of analytics in procurement, manufacturing, distribution, logistics and global supply chains; Risk and performance analysis with respect to cost, capacity, quality, logistics and distribution; Reporting and types of reports; Performance matrices including inventory and fulfillment; Dashboard design and balanced scorecard.